The Prospect Medical Holdings, Inc. family of companies is committed to maintaining the
privacy of those who communicate with us through our website. This Privacy Statement
discloses our website information gathering and dissemination practices and lets you know what
happens to any information that we collect. We reserve the right to change this Privacy
Certain uses of our website may require you to give us unique identifiers in order to access
specific areas of the site. These identifiers may include, as appropriate, subscriber identification
number, provider identification number, employer identification number, and/or an assigned
personal identification number (PIN). We utilize these unique identifiers to verify the user's
identity and eligibility, in order to protect against the release of sensitive or personally
identifiable information to unauthorized users.
While we have security measures in place to protect against the loss, misuse and/or unauthorized
access of personal information, you must take responsible and appropriate steps to safeguard
your identification numbers to help protect your privacy.
We aim to protect and keep confidential all information that is voluntarily provided to us through
this website, and to treat such information with the same consideration and confidentiality as any
information sent to us by the U.S. mail or communicated to us by telephone. The nature of the
Internet, however, prevents us from guaranteeing the confidentiality of information we receive
through our website or via eMail.
OUR INFORMATION GATHERING PRACTICES
We will not collect personally identifiable information about you unless you or your
representative provides us that information voluntarily. Personally identifiable information
means data unique to the user, such as a name, address, eMail address, social security number,
date of birth, or telephone number. We may collect personally identifiable information about you
from you or your representatives on application forms, through requests for information, products or
services, or in order to deliver requested materials and information about us to you, respond to your
questions, or deliver a product or service. We also use your contact information to contact you when
necessary. Users may opt-out of receiving future mailings? see the How to Opt-Out or Make Changes
section below for more information.
If you provide personally identifiable information to us voluntarily through our website, we will
not sell, license or transmit that information outside of our organization and those affiliated
companies involved in administering or providing services for us, unless you or your representative expressly
authorize us to do so.
We will disclose personally identifiable information in compliance with applicable laws and
regulations and will require the recipient to protect the information and use it only for the
We utilize your Internet Protocol address to help diagnose problems with our server and to
administer our site. An Internet protocol address is a number that automatically identifies the
computer/machine you have used to access the Internet, the way a phone number identifies you
on the phone system. The address enables our server to send you the web pages that you want to
visit, and it may disclose the server owned by your Internet Service Provider.
computer for purposes of storing information about a user's preferences. Just as many major
personally identify users, although they do identify a user's computer. A user can set his or her
We routinely gather quantitative information on website activity, including the number of users
to the site, and the pages visited. No personally identifiable information is collected in this
routine activity, and we reserve the right to share such information with others.
HOW TO OPT-OUT OR MAKE CHANGES
At certain locations on our website where we request information about the user, our website
provides users the opportunity to opt-out of receiving communications from us. Users may also
review and request changes to their personally identifiable information that we have collected,
including removing their information from our database in order to prevent receipt of future
communications or to halt receipt of our website services, using any of the following options:
You can mail your request to the address provided below.
You can submit your request by calling the following telephone number: (714) 796-5900
HOW TO CONTACT US
If you have any questions about the practices of this website, or your dealings with this website,
you may contact us at the following address:
Prospect Medical Holdings, Inc.
3415 South Sepulveda Boulevard, 9th Floor
Los Angeles, CA 90034