A MESSAGE FROM PROSPECT MEDICAL CEO SAM LEE TO OUR EMPLOYEES ON THE FRONT-LINE OF CARE

TO OUR PATIENTS, VISITORS AND COMMUNITIES

The health of our patients, visitors, employees and physicians is our highest priority. We are working closely with the public health agencies in our communities and the Centers for Disease Control (CDC) to respond to any potential coronavirus cases in our community.

Our medical groups and hospitals are following the latest CDC and public agency guidelines and are prepared to identify, isolate and treat patients who seek care at our facility. Our staff also has received additional training.

If you are experiencing respiratory symptoms, please call ahead. Please do not go directly to your doctor’s office, urgent care or hospital without calling first as many people can isolate at home without being evaluated in person (see additional guidance below).

In our doctors’ offices, hospitals and urgent cares, we ask all arriving patients about any recent international travel and if they have any symptoms consistent with COVID-19, such as fever, cough, or shortness of breath. Advise your healthcare provider if you have traveled to these affected countries.

What should I do if I am experiencing symptoms of coronavirus?

If you have symptoms consistent with COVID-19, follow the steps below to help prevent the disease from spreading to people in your home and community:

• Stay home if you are experiencing mild symptoms. You should restrict activities outside of your home, except for getting medical care.
• Contact your healthcare provider if your illness is worsening (i.e., difficulty breathing). Reach out to your healthcare provider by calling ahead. Tell your provider that you have or may have coronavirus-like symptoms so the staff can take steps to keep other patients from getting infected.
• If available, wear a face mask when you are around other people to help prevent the spread of the virus.

When should I seek medical care?

• If you are experiencing a severe medical emergency, such as shortness of breath, chest pain or altered mental status, please call 911 and request an ambulance.
• If you’re experiencing mild or moderate symptoms, call the doctor’s office, hospital emergency department or urgent care first so the staff can provide you more information and/or be ready to isolate you upon arrival.

Where can I get more information?

To learn more the coronavirus, visit the CDC and World Health Organization. Your local health services agencies will provide county-specific information.